Service Options

Cost effective Network Support solutions tailored to your needs.

Level 1 - Daily Health and Safety Checks

Keep your IT Systems healthy - from just £24 per month

Our sophisticated monitoring software will check the most important aspects of your system such as Backup, Antivirus, Drive Space, Physical Disk Health, File and Folder sizes, Exchange Store Size etc.

We will send you a short start-of-day report showing the exact problems if any are found.  Even if there are no problems, you will still receive a report so you will have peace of mind knowing that everything is in order.

If an issue is identified, you can then fix the problem yourself or you can contact us for help on a chargeable basis.

I.T. Management, Support and Maintenance Services Level 1

  • Telephone Helpline - 9:00am - 5:00pm
  • Hourly charge - £69.00 (pro rata)





Level 2 - Block Support Services

Includes Level 1 monitoring

Should you find you need our services often, discount labour rates are available when purchased in blocks.

I.T. Management, Support and Maintenance Services Level 1
  • Telephone Helpline - 9:00am - 5:00pm
  • Block discount 20%
  • Net charge - £55 (per hour)
  • Minimum 4 hours purchased



Level 3 - Fully Managed Service

Includes Level 1 monitoring

I.T. Management, Support and Maintenance Services Level 1
  • Telephone Helpline - 9:00am - 5:00pm
  • Comprehensive coverage for all your network needs
  • Full remote access for end user support
  • Site visits as and when required
  • Systems auditing
  • Proposals are subject to full site survey
  • Unlimited support requests

 

All prices are exclusive of VAT.



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